FREQUENTLY ASKED QUESTIONS: 

Gift cards

Can I get cash for my gift card if I can’t use it before August 31st? 

If you have a gift card you have not yet used, please do so before August 31st. Thank you for supporting Habitat for Humanity through your ReStore gift card purchase or gift. As we prepare to close the ReStore at the end of August, we encourage all customers to use any remaining gift card balances before our final day of operation. 

Because we are a nonprofit and all proceeds support our affordable housing mission, we’re unable to offer cash refunds for unused gift cards. We truly appreciate your understanding. Your use of these cards continues to support our work and we hope you’ll stop in soon to make use of them while helping us give our remaining inventory a good home. 

Thank you again for being part of the ReStore community. You’ve helped us build homes, hope, and a more sustainable Berkshire County. 

 

ReStore ReWards

What happens with my ReStore ReWards points accumulated?  Can I turn them in for cash? 

While we truly appreciate your loyalty, we’re unfortunately not able to convert ReWards points into cash. As a nonprofit organization, our ReStore operates on very limited resources, and we simply don’t have the financial capacity to offer cash redemptions. The ReWards program was created to provide added value and encourage reuse and support for our mission, and we hope you’ll be able to use your remaining points toward purchases before the store closes at the end of August. 

Thank you again for your understanding and for being part of our community — your support has helped us build 53 homes and change lives across Berkshire County. 

 

Closeout Sales

Will you be having a liquidation sale and when?   

Yes, beginning July 29, 2025. As of July 29th, you can take an additional 10% off of the already discounted July prices. More sales will be announced as the month of August progresses. 

Layoff Concerns

What will happen to your employees? Thank you so much for your concern — we truly appreciate how much our ReStore staff has meant to the community. 

We care deeply about our team and are working to support them during this transition. Staff members who stay with us through the end of August will receive an incentive reward in appreciation of their dedication. 

Our ReStore team has given so much to Habitat and to the community, and we’re doing everything we can to support them moving forward. 

 

Future Volunteering

Where can volunteers help out after the store closes? 

You Made a Difference at the ReStore — Now Help Us Build Homes! 

Thank you for the time, energy, and heart you gave to the Habitat ReStore. Your service helped make it a welcoming, impactful place and a key part of building 29 homes across Berkshire County. As the ReStore closes its doors, our mission to build safe, affordable housing continues — and we’d love to have you with us. 

Your skills, dedication, and community spirit are needed now more than ever on our build sites. Whether you’re experienced with tools or just ready to lend a hand, there’s a place for you on the construction team. Volunteering on a build is a powerful way to see your impact firsthand — and to help families achieve the dream of homeownership. 

If you’re interested, please reach out or sign up by contacting our Volunteer Coordinator at 413.741.0233 or emailing planner@berkshirehabitat.org. We’d be honored to have you continue the journey with us. 

 

Local Disposal Resources

What are local resources for disposing of building materials, household goods, appliances, or furniture? 

TO DONATE: 

  • Charitable Organizations:   
    • Goodwill Regional Office & Training Center (158 Tyler St.) and Goodwill Retail Store (457 Dalton Ave.) in Pittsfield are great places to donate functional furniture.  
    • Check with local organizations like Roots & Dreams & Mustard Seeds, 117-133 Fenn St Pittsfield 413.345.2794  or the Berkshire Dream Center at 475 Tyler St, Pittsfield 413.522.3495 or Berkshire Thrift, 435 Route 20, New Lebanon, NY 518.527.5775 
  • Online Marketplaces:
    • You can list your furniture for free or for sale on online marketplaces like Facebook Marketplace, Freecycle.org, or Craigslist.

TO RECYCLE:

  • Berkshire Dream Green Recycling, dreamgreenrecycling.com  413.776.7232
  • Berkshire Mattress Recycling  berkshiremattressrecycling.com  413.769.9300

TO DISPOSE OF ITEMS: 

  • Curbside Collection: Contact your town to see what resources are recommended. For instance, Pittsfield has a Bulky Waste Program on their website  www.cityofpittsfield.org  or call 413.499.9330 (handout).  
  • The Lenox Transfer Station owned by Casella Waste:   68 Willow Creek Rd, Lenox, MA  413.881.6552 
  • Kellogg Junk Removal  413.822.2913 
  • Google “Junk Removal Services” Consider hiring a junk removal service for a fee.  
  • Roll-Off Dumpster: Rent a dumpster for a short-term disposal option.  

Put unwanted items out on your front lawn with a FREE sign.